Welcome to the GLS IT Support

Here you will find all the answers to your questions.
- And if not, you will find out who to contact.

You can again choose PakkeShop in YourGLS

04.04.24

The challenges with YourGLS have now been resolved, so you can again choose a ParcelShop when you use ShopDeliveryService.
We apologize for the challenges this has caused.

Opening hours

Customer service
  • Monday-Thursday
    08.30-20.00
  • Friday
    08.30-19.00
  • Saturday
    09:00-15:00
Sales
  • Monday-Thursday
    08.00-16.00
  • Friday
    08:00-15:30
IT Support
  • Monday-Friday
    08.00-20.00
  • Saturday
    09:00-15:00

FAQ

Do you have questions about a GLS-system, curious on the functions or have doubts about using the systems? You have landed at the right place. We gathered the most frequently asked questions, and answered them for you.

We are busy

You can benefit from calling us, at times where there is a smaller chance of phone queues.

Travlhed

We can also be contacted by mail - find the information here.